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Privacy policies

Privacy Policy

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.


When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information to help us understand your browser and operating system.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How is my consent obtained?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.
If we request your personal information for a secondary reason, such as marketing, we will directly ask for your express consent or give you the opportunity to say no.

How do I withdraw my consent?
If after choosing to participate, you change your mind, you can withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at concept.essencia@gmail.com.
 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if it violates our Terms of Service.

SECTION 4 - BUY

Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Wix's data storage, databases, and the general Wix application. They store your data on a secure server behind a firewall.

 

Payment:
If you choose a direct payment gateway to complete your purchase, WIX stores your credit card details. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). The data of your purchase transaction is stored only as long as is necessary to complete your purchase transaction. Once completed, the purchase transaction information is deleted.


All direct payment gateways adhere to the standards set by PCI-DSS as administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more information, you can also read the WIX Terms of Service here or the Privacy Statement here.

 

SECTION 5 - THIRD PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so that you understand how these providers will handle your personal information.
In particular, remember that certain providers may be located or have facilities that are in a different jurisdiction than either you or us. Therefore, if you choose to proceed with a transaction that involves the services of a third-party service provider, your information may be subject to the laws of the jurisdictions in which that service provider or its facilities are located.
For example, if you are in Guatemala and your transaction is processed by a payment gateway located in Guatemala City, then your personal information used to complete that transaction may be subject to disclosure under Guatemalan law. Once you leave our store website or are redirected to a third party website or app, you are no longer governed by this Privacy Policy or our website Terms of Service.

 

Links (edit)
When you click on links in our store, you may be redirected from our site. We are not responsible for the privacy practices of other sites and we recommend that you read their privacy statements.

SECTION 6 - SAFETY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure sockets layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies we use. We list them here so that you can choose whether or not you want to opt out of receiving cookies.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and / or disclose. that.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you want to: access, correct, amend or delete any personal information we have about you, file a complaint, or just want more information, please contact our Privacy Compliance Officer at concept.essencia@gmail.com  

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